The safest way to use Nine Wickets (9Wickets) in Bangladesh is through a verified agent from the official agent list. Agents open new accounts, handle deposits and withdrawals, and answer questions on WhatsApp. This step-by-step guide shows how to find the right agent, what to send them, and how to avoid the fake numbers that use the Nine Wickets name.
Why contact a Nine Wickets agent instead of a random number
Many unofficial pages and WhatsApp numbers copy the Nine Wickets name. Money sent to anyone outside the official agent list is not protected, and the company does not take responsibility for those transactions. Checking an agent’s ID and WhatsApp number against the official list takes a few seconds and removes most of the risk.
How to contact a Nine Wickets agent on WhatsApp (step by step)
- Open the official list. Go to our Nine Wickets master agent list. Each agent has an ID number, a name and a WhatsApp number.
- Pick one agent. Any listed master agent can help with a new account, a deposit or a withdrawal. You only need one.
- Tap “Message”. The button opens WhatsApp with the agent’s number already filled in, so you cannot mistype it.
- Say what you need in one message. For example: “Hi, I want to open a new Nine Wickets account with this number” or “I sent a deposit, here is the transaction ID”.
- Keep the chat. Do not delete the conversation. It is your record if anything needs to be checked later.
What to send for each type of request
- New account: your name and the mobile number you will use. Read our new account guide for details.
- Deposit: your user ID, the amount, the payment method (bKash, Nagad or Rocket) and the transaction ID with a screenshot.
- Withdrawal: your user ID, the amount and the number where you want to receive the money.
- Login problem: your user ID and a short description of the error.
Red flags: how to spot a fake agent
- The number is not on the official list, or the ID does not match.
- They ask for your password, PIN or OTP. Real agents and support staff never ask for these.
- They ask for a “registration fee” or “unlock fee” before opening an account.
- They contact you first through social media with offers that sound too good.
If an agent does not reply or there is a problem
Agents can be busy at peak times, so wait a little before following up. If you still get no answer, message a different listed master agent or reach our customer service team. For complaints about an agent, such as a delayed withdrawal, contact the admins and sub-admins with your screenshots and transaction ID.
Frequently asked questions
Is it safe to deposit through a Nine Wickets agent?
Yes, as long as the agent is on the official list and you keep your transaction ID. Never send money to an unlisted number.
Can I change agents later?
Yes. You can contact any listed master agent for future deposits or withdrawals.
What is the difference between a master agent and customer service?
Master agents handle accounts and transactions. Customer service answers general questions and helps when you cannot reach your agent.
Do agents work in Bangla?
Yes. You can message agents in Bangla or English.
For users aged 18 and over only. Play responsibly and never stake more than you can afford to lose.